Privacy Policy
Last updated: September 2024
Introduction
Mountain-bison is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
We comply with the Australian Privacy Principles contained in the Privacy Act 1988 (Cth) and applicable state and territory privacy legislation.
Information We Collect
We may collect personal information that you voluntarily provide to us when you:
- Complete forms on our website
- Request information about our services
- Engage our advisory services
- Communicate with us via email or other channels
Types of Personal Information
The personal information we collect may include:
- Name and contact details (email address, postal address)
- Financial information relevant to providing our services
- Employment and income details
- Investment objectives and risk tolerance
- Any other information you choose to provide
Automatically Collected Information
When you visit our website, we may automatically collect certain information including:
- Browser type and version
- Operating system
- Pages visited and time spent on pages
- Referring website addresses
- IP address (anonymised where possible)
How We Use Your Information
We use the information we collect for the following purposes:
- To provide and maintain our services
- To respond to your enquiries and requests
- To develop personalised financial advice and recommendations
- To communicate with you about our services
- To comply with legal and regulatory obligations
- To improve our website and services
- To detect and prevent fraud or other harmful activities
Disclosure of Your Information
We may share your personal information in the following situations:
- With service providers who assist us in operating our business
- With financial institutions and product providers when implementing advice
- When required by law or to respond to legal process
- To protect the rights, property, or safety of our business or others
- With your consent or at your direction
We do not sell your personal information to third parties for marketing purposes.
Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining retention periods, we consider:
- The nature and sensitivity of the information
- Legal and regulatory requirements
- The purposes for which we collected the information
- Our legitimate business interests
Your Rights
Under Australian privacy law, you have certain rights regarding your personal information:
- The right to access your personal information we hold
- The right to request correction of inaccurate information
- The right to request deletion of your information (subject to legal requirements)
- The right to withdraw consent where processing is based on consent
- The right to lodge a complaint with the Office of the Australian Information Commissioner
Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
Email: [email protected]
Address: Level 18, 333 Collins Street, Melbourne VIC 3000, Australia